Frequently Asked Questions

Get answers to common questions about Eye Mask.

Most sessions last about 20–30 minutes, including brief consultation, cleansing, and application. The mask remains on 10–15 minutes depending on product and concern. Treatments are quick, relaxing, and require no downtime so you can resume normal activities immediately.

Yes. We use gentle, fragrance-free formulas and perform a brief patch test when necessary. Our technicians customize ingredients and application to minimize irritation. Notify us of allergies or recent procedures so we can adjust treatment for optimal safety and comfort.

Many clients notice immediate improvement in hydration and reduced puffiness within hours. Brightening and smoothing effects often appear after the first session, while cumulative benefits improve over multiple weekly or monthly treatments for longer-lasting results.

Yes, ingredients like peptides, caffeine, and light-reflecting agents target discoloration and fine lines. Results vary by cause—genetic darkness may need combined approaches. We recommend a personalized treatment plan including home care and periodic in-office sessions for best outcomes.

For immediate relief, weekly sessions for 3–4 weeks are common, then maintenance every 4–8 weeks. Frequency depends on concerns—puffiness, dehydration, or chronic dark circles—and your technician will tailor a plan to your skin's response.

Keep the area hydrated, avoid harsh exfoliants and direct sunlight for 24 hours, and use a soothing eye cream or SPF as recommended. Avoid heavy makeup immediately; contact us with any irritation for prompt attention.